Talking  New member here. Problem with DD server and invalid license

  Post new topicReply to topicPrintable Version
<< View previous topic View next topic >>
Share: Del.icio.us  Digg  Google  Spurl  Blink  Furl  Y! MyWeb  
#1   New member here. Problem with DD server and invalid license
SozzledBoot
CZ Newbie
SozzledBoot has been a member for over 10 year's 10 Year Member
Status: Offline
Joined: Jun 24, 2008
0.00 posts per day
Posts: 1
Points: 0
   
Greetings:

I came upon this forum only by accident after I purchased a Z3 theme from DestineDesigns.

Apparently their own server went down so as a consequence and to my utter surprise my entire site went down too.

Needless to say, their server support email addy doesn't work.

I thought they used spiders to crawl sites and reported an invalid key site back in a log file for a manual (human) review. I did not expect them to have the power to shut me down completely and without recourse, especially over an issue at their end!

I have a valid receipt from both DD as well as PayPal, order confirmations, and a valid license key.

Any help in how to get my site back up and running would be appreciated.

To the forum admins: posts like these are very important and crucial to warn others and to record issues with vendors as long as they are factual, truthful, and without prejudice, which this post is.

I pay for everything I have and do not approve of any illegal activity.
But clearly this would be a distressing situation to anyone and I cant get help from the original vendor.

Thank you for your patience.

Thanks to any other members who can help me in advance.



Back to top Reply with quote
#2   
Telli
Site Admin
Telli has been a member for over 15 year's 15 Year Member
Occupation: Self Employed
Age: 40
Fav. Sports Team: Detroit Red Wings
Website: www.codezhost.com
Status: Offline
Joined: May 26, 2003
1.45 posts per day
Posts: 8090
Points: 494,345
   
Is your site still down? Do you have access to your phpmyadmin or some method of editing the MYSQL database? Go to the nuke_config table and change the default theme to a different one. Alternatively you can use this theme fix also.
[ Register or login to view links on this board. ]




_________________
The path of the righteous man is beset on all sides by the inequities of the selfish and the tyranny of evil men. Blessed is he, who in the name of charity and good will, shepherds the weak through the valley of darkness, for he is truly his brother's keeper and the finder of lost children. And I will strike down upon thee with great vengeance and furious anger those who would attempt to poison and destroy my brothers. And you will know my name is the Lord when I lay my vengeance upon thee. Ezekiel 25:17
Back to top Reply with quote
Display posts from previous:      
Add To: Del.icio.us  Digg  Google  Spurl  Blink  Furl  Y! MyWeb  
<< View previous topic View next topic >>
Post new topicReply to topic

Jump to 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You cannot download files in this forum